Privacy Policy
The short version
- We collect only what we need to run our business: contact details, information about your business, and order details.
- Payments are handled by Stripe. We never see or store your full card number.
- We don't sell or rent personal information, and we don't use it for advertising profiles.
- You can ask us to see, correct or delete your information, or to stop emailing you, at any time.
This Privacy Policy explains how AI Search Consultancy LLC, a California limited liability company ("AISC," "we," "us"), collects, uses and shares information when you visit aisearchconsultancy.com (the "Site"), communicate with us, or buy our services. Our services are offered to businesses, not to consumers for personal use.
1. Information we collect
Information you give us. When you fill in a form on the Site, order an audit, complete an intake form, sign an agreement or email us, we collect what you provide, such as your name, business name, email address, website, billing address, and information about your business, customers and competitors.
Payment information. Payments are processed by Stripe. Stripe collects your card or bank details directly; we receive only limited information such as your name, email, billing address, the amount paid and the last four digits of your card.
Publicly available business information. To prepare reports and to contact businesses we think we can help, we collect business contact information that a business publishes about itself, such as its name, website, published email address, phone number, address and public reviews and ratings, from business websites and public business listings. We contact businesses at addresses they publish for business inquiries.
Information collected automatically. We use a privacy-focused analytics tool that counts page visits without cookies and without identifying individual visitors. Our hosting provider keeps standard server logs (such as IP address, browser type and pages requested) for security and reliability.
2. How we use information
- To prepare and deliver reports, audits and other services you request.
- To process payments, send receipts and keep business records.
- To communicate with you, including responding to inquiries and, for businesses, sending occasional emails about our services. Every marketing email tells you how to opt out.
- To operate, secure and improve the Site and our services.
- To comply with law and enforce our agreements.
3. How we share information
We don't sell or rent personal information, and we don't share it for cross-context behavioral advertising. We share information only:
- With service providers who help us run our business, such as website hosting, email delivery, payment processing, electronic signatures, email verification and business-data providers. They may use the information only to provide services to us.
- When required by law, or to protect our rights, our clients or others.
- In a business transfer, such as a merger or sale of assets, subject to this Policy.
- With your consent or at your direction.
4. Private report pages
Reports and audits we prepare are published on private web pages with long, unguessable addresses that are excluded from search engines. Anyone with the link can view the page, so please share it only with people you choose.
5. Email preferences
You can stop marketing emails from us at any time by replying "no thanks" or "unsubscribe" to any email, or by writing to hello@aisearchconsultancy.com. We'll honor your request promptly. We may still send messages about services you've ordered.
6. Data retention
We keep information for as long as we need it for the purposes above, including to meet legal, tax and accounting requirements, and then delete or de-identify it. Prospect information we collected for outreach is deleted when it's no longer needed, or sooner on request.
7. Security
We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
8. Your choices and rights
You may ask us to tell you what personal information we have about you, to correct it, or to delete it, by emailing hello@aisearchconsultancy.com. We'll respond within a reasonable time and may need to verify your request. California residents may have additional rights under California law, and we won't discriminate against you for exercising any of them.
9. Children
The Site and our services are intended for businesses and are not directed to children. We don't knowingly collect personal information from children under 16.
10. Changes to this Policy
We may update this Policy from time to time. We'll post the updated version on this page with a new effective date.
11. Contact us
AI Search Consultancy LLC
3101 Ocean Park Blvd, Suite 200
Santa Monica, CA 90405
hello@aisearchconsultancy.com